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CroisiEurope: Payments & Refunds

Deposit and Final Payment

To reserve a cruise, a deposit equal to 25% of the total trip cost is required.

ProgramDeposit AmountFinal Payment Due Date
All cruises 25% of total trip cost 90 days prior to departure

CroisiEurope accepts all major credit cards.

Reservations made within final payment periods require full payment at the time of booking. All modifications to the booking fifteen days prior to departure shall entail a charge of € 50 excluding VAT per person (excluding postage costs, which shall be charged as extra).

Cancellation and Refunds

Cancellation and refund policies vary, with penalties increasing as the departure date approaches. If a cancellation occurs, CroisiEurope will assess the following penalties:

ProgramDays Prior to DepartureCancellation Charge
CroisiVoyages Volga and Dnieper cruises 91 days or more
90 to 61 days
60 to 30 days
29 to 20 days
19 to 4 days
Within 3 days
60 Euros
35% of total trip cost
50% of total trip cost
70% of total trip cost
80% of total trip cost
100% of total trip cost
CroisiVoyage Asia cruises 92 days or more
91 to 42 days
41 to 21 days
Within 20 days
25% of total trip cost
50% of total trip cost
80% of total trip cost
100% of total trip cost
CroisiEurope river cruises and CroisiMer 90 days or more
89 to 60 days
59 to 30 days
Within 29 days
$100 per person
50% of total trip cost
70% of total trip cost
100% of total trip cost

Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking.
Deposit, payment and cancellation terms may differ for group bookings.

Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.